Introduction

Welcome to Worldwide Prestige Spares (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information in a transparent, secure manner. This Privacy Policy applies to all information collected via our website: www.worldwideprestigespares.com.au.
This policy is designed to comply with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs).

Who We Are

Worldwide Prestige Spares
Contact details:
Email: sales@worldwideprestigespares.com.au
Phone: ‪+61 3 9357 5313‬

Address: 34 Killara Road, Campbellfield, VIC, Australia, Victoria

You can contact us with any questions related to your privacy or our policy.

What Information We Collect

We collect:
Personal information: name, business name, email address, phone number, shipping/billing address.

Non-personal data: browsing activity, IP address, browser type, referral source, pages visited.

How We Collect It

Users provide data when registering, placing orders, subscribing, or contacting us via forms.

Automated tools such as cookies and analytics collect non-identifiable data.

Purpose of Collection, Use & Disclosure
We may use your data to:

Process orders, returns, service requests.

Provide customer service and respond to inquiries.

Communicate updates and promotions (with opt-out options).

Analyze website usage to improve experience.

We may disclose your information to:
Service providers: payment processors, shipping/logistics agents, analytics providers, hosting services.

Legal authorities: if required by law or to protect our rights.

Data Storage, Security & Retention

We store your personal information securely on protected servers and take reasonable steps—including encryption, access controls, firewalls, and staff training—to safeguard it.
Your information is stored only for as long as necessary for the purpose, after which we either delete or anonymise it, unless required otherwise by law.

Cross-Border Data Transfers

If we transfer personal information to service providers located overseas (e.g., payment gateways or cloud services), we ensure they comply with privacy standards at least equivalent to Australian law.

Cookies & Tracking

Our website uses cookies and tracking technologies for:
Website functionality.

Analytics and performance measurement.

Marketing and personalisation.

You can manage or disable cookies via your browser settings, although this may affect website functionality.

Your Privacy Rights

Under the Privacy Act and APPs, you have the right to:
Access your personal data.

Correct inaccurate or incomplete information.

Request deletion (subject to legal obligations).

Lodge a privacy-related complaint.

To exercise any of these rights, please contact us using the details above.

Complaints

If you believe your privacy has been breached, please reach out to us first. We’ll handle your complaint promptly. You also have the right to make a complaint with the Office of the Australian Information Commissioner (OAIC).

Children & Sensitive Information

We do not knowingly collect sensitive personal information (e.g., health, race, religion) or information from individuals under 18 unless it’s necessary and consented to.

Updates to This Policy

Any changes to this policy will be posted on this page with the effective date. We encourage periodic review to stay informed about how we protect your information.

Definitions

Personal information: any data that identifies or could reasonably identify an individual.

Sensitive information includes data about race, political views, health, etc., calling for stricter handling.